We are happy to accept
returns within 14 days of order for standard stock products. This excludes
assemblies which are made to order such as chain slings and wire rope slings
along with any product which was specifically designed for an application. Just email firstname.lastname@example.org Or call us on 01 4584836. If we
have already dispatched the product, it needs to be returned to us at the
address below before refund can be applied.
601 Western Industrial Estate
Once we receive goods in original packaging and condition we will process the refund.
This refund amount excludes delivery charges. The speed at which the refund
hits your account will also depend on your credit card company.
We will always process your refund as quickly and painlessly as possible.
our delivery information outlined below. We currently offer delivery options to
the Republic of Ireland and Northern Ireland only.
1-9kg @ €10 plus VAT of 23%
10-30kg @ €15 plus VAT of 23%
31-100kg @ €30 plus VAT of 23%
101kg – 1000kg @ €55 plus VAT of 23%
1001kg – 2000kg @ €110 plus VAT of 23%
3000kg @ €165 plus VAT of 23%
dispatched on the next working day after the order has been placed, and you
should receive your order within 2-5 working days. In the unlikely event that
an item you have ordered is out of stock, we will notify you immediately to
inform you of any possible delays. Please check
the contents of your package on arrival. Should any items be damaged during
shipment, it is important that you notify us upon opening the package. In the
event of damage, please keep all packaging materials from the shipment.
Our Customer Services Team are available at +353 (1) 4584836 and via email on info@prolift. ie during normal business hours, should you need any further information about your delivery