Shipping and Returns

Returns Policy

We are happy to accept returns within 14 days of order for standard stock products. This excludes assemblies which are made to order such as chain slings and wire rope slings along with any product which was specifically designed for an application. Just email info@prolift.ie Or call us on 01 4584836. If we have already dispatched the product, it needs to be returned to us at the address below before refund can be applied.

Prolift Handling
601 Western Industrial Estate
Dublin 12
Co.Dublin
Ireland
D12 N9PR

Once we receive goods in original packaging and condition we will process the refund.

Please Note: This refund amount excludes delivery charges. The speed at which the refund hits your account will also depend on your credit card company.
We will always process your refund as quickly and painlessly as possible.


Delivery Policy

Please find our delivery information outlined below. We currently offer delivery options to the Republic of Ireland and Northern Ireland only.

Delivery Charges
1-9kg @ €10 plus VAT of 23%

10-30kg @ €15 plus VAT of 23%

31-100kg @ €30 plus VAT of 23%

101kg – 1000kg @ €55 plus VAT of 23%

1001kg – 2000kg @ €110 plus VAT of 23%

2011kg – 3000kg @ €165 plus VAT of 23%

Orders are dispatched on the next working day after the order has been placed, and you should receive your order within 2-5 working days. In the unlikely event that an item you have ordered is out of stock, we will notify you immediately to inform you of any possible delays. Please check the contents of your package on arrival. Should any items be damaged during shipment, it is important that you notify us upon opening the package. In the event of damage, please keep all packaging materials from the shipment.

Our Customer Services Team are available at +353 (1) 4584836 and via email on info@prolift. ie during normal business hours, should you need any further information about your delivery





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